It must be really naive for the company to justify such abuse as a "internal note not meant to be seen by the customer" and as "foolish message". It is totally irrelevant the fact that it should have been for staff only reading, it though shows that it is a case of "internalised" homophobia and a lack of respect by the person who wrote the note and a total misjudgement from the company when it came to justify the message.
If the message is not clear, people will feel that incidents like these are allowed or permitted to some extend. If the person who wrote the message cannot understand the consequences of his language, how could that person deal with gay people in the future?
Perhaps, it is just another example of the reasons because gay activism has a reason to be nowadays.
Mobile phone retailer Carphone Warehouse has apologised after a customer with a broken phone was given paperwork that described him as a "big gay."
Muddasser Ishaq from Birmingham, England visited a Carphone Warehouse branch in the city centre to return a broken phone.
The following day when looking through the paperwork he was handed, he found the offensive note.
Mr Ishaq told BBC Birmingham, "When I got the repair form I didn't take much notice of it until the next day when I was reading through it and I noticed what it said on there.
"Basically I was disgusted by what had been left by the member of the staff."Carphone Warehouse said that it was a note that was not meant to be seen by the customer. They described it as a "foolish" message between colleagues
The company said that it would ensure that it does not happen again but would not comment on whether staff would face any disciplinary action. The BBC report that the customer may be offered compensation.
By Staff writer, by The PinkNews.co.uk
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1 comments:
Don't you think that you are exaggerating a little bit?
Ok, it is true that I am gay; it is also true that if I myself had found such a note I would have been most upset. However, don't you think that in here we are over-reacting?
And just to give you an example: suppose that YOU are a clerk in that company, that a handsome guy comes to you seeking for your help, and that you write a note [to a gay colleague of yours] "Hot macho stud". [And do not tell me that you would NOT comment his good looks, coz I will not believe you! ;)]
How would you characterise it, if the aforementioned "hot macho stud" would make a whole issue of this, saying that this is "a shameless action of sexual harassment" etc etc? Wouldn't you say that this guy would have over-reacted?
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